Crypto Swap FAQ: Non-Custodial Exchange Questions
Answers to common questions about non-custodial crypto swap, floating and fixed rates, no KYC policy, and how SwapCrypto compares to SimpleSwap, ChangeNow, and Changelly.
General Questions About Crypto Swap
Everything you need to know about SwapCrypto's non-custodial, KYC-free cryptocurrency exchange.
What is SwapCrypto and how is it like SimpleSwap?
SwapCrypto is an instant, non-custodial cryptocurrency exchange similar to SimpleSwap. It supports 1,500+ cryptocurrencies with floating and fixed rates, no registration, and no KYC. Swaps complete in 10-30 minutes.
How does a non-custodial crypto swap work?
In a non-custodial crypto swap, the exchange never takes control of your funds. Select your coins, enter your wallet address, send funds, and receive swapped crypto directly in your wallet within 10-30 minutes – no account or KYC needed.
Is SwapCrypto better than ChangeNow?
SwapCrypto offers 1,500+ coins (vs ChangeNow's 900+), strictly no KYC, non-custodial security, and both floating and fixed rates. ChangeNow may request KYC for larger transactions. SwapCrypto completes swaps in 10-30 minutes.
Does SwapCrypto require KYC or registration?
No. SwapCrypto never requires KYC verification or account registration. You can swap cryptocurrency anonymously – unlike ChangeNow, Changelly, or FixedFloat which may trigger KYC for certain amounts.
What cryptocurrencies can I swap?
SwapCrypto supports 1,500+ cryptocurrencies including Bitcoin, Ethereum, USDT, Solana, XRP, BNB, and many altcoins. This exceeds the selection of SimpleSwap, ChangeNow, Changelly, FixedFloat, Godex, and ChangeHero.
How long does a crypto swap take?
Most SwapCrypto transactions complete in 10-30 minutes. Exact time depends on blockchain confirmation speeds. This is faster than ChangeNow (20-40 min) and Changelly (20-40 min).
Security & Non-Custodial Questions
Learn about SwapCrypto's non-custodial security model and how it protects your crypto.
Is SwapCrypto safe and non-custodial?
Yes. SwapCrypto is fully non-custodial – we never hold your funds. Crypto moves directly from your wallet to the destination wallet. This is the same security model used by SimpleSwap, ChangeNow, and FixedFloat.
What does non-custodial mean?
Non-custodial means SwapCrypto never takes custody of your funds. Your cryptocurrency flows directly from sender to your destination wallet without being held by any intermediary. This contrasts with custodial exchanges like Changelly.
Is my personal data protected?
SwapCrypto collects minimal data – just what's needed to process your swap. We don't require personal information, accounts, or KYC verification. Your privacy is our priority.
What if my swap doesn't complete?
Our 24/7 support team handles any swap issues. If a transaction doesn't complete, we'll either finish processing it or refund your cryptocurrency. Contact support with your transaction ID for immediate assistance.
Rates, Fees & Exchange Types
Transparent information about floating rates, fixed rates, and SwapCrypto pricing.
What is the difference between floating and fixed rates?
Floating rates follow the live market price, so you may get a slightly different rate at completion. Fixed rates lock in the exchange rate at the time of order, protecting you from volatility. SwapCrypto offers both options on every swap.
What are SwapCrypto fees?
SwapCrypto charges minimal, transparent fees included in the exchange rate. No hidden fees – the rate you see includes everything. Network fees from the blockchain itself apply on all platforms including SimpleSwap and ChangeNow.
Why choose SwapCrypto over Changelly?
SwapCrypto is non-custodial (Changelly is custodial), requires no account or KYC, supports 1,500+ coins (vs Changelly's 500+), offers transparent fees, and provides both floating and fixed exchange rates.
Are there any hidden fees?
No. SwapCrypto has zero hidden fees. The rate shown includes all service fees. You'll only pay network fees charged by the blockchain itself – these are the same on any crypto swap platform.
Technical Questions
Technical details about crypto swap operations, limits, and supported features.
Can I cancel a crypto swap?
Once funds are sent, crypto swaps cannot be cancelled due to the nature of blockchain transactions. Always verify your wallet address before confirming. This applies to all platforms: SwapCrypto, SimpleSwap, ChangeNow, and others.
What's the minimum swap amount?
Minimum swap amounts vary by cryptocurrency and are shown when you create your exchange. Minimums are designed to cover network fees and are typically competitive with SimpleSwap and ChangeNow.
Is there a maximum swap limit?
SwapCrypto has generous limits without requiring KYC. For very large transactions, contact our 24/7 support for assistance. We can handle larger amounts than many competitors without identity verification.
Do you support both floating and fixed rates?
Yes. SwapCrypto offers both floating and fixed rate options on every swap. Floating rates track the market for potentially better prices; fixed rates lock in your rate to protect against volatility during the 10-30 minute swap process.
Ready to Swap Crypto?
1,500+ coins, non-custodial, no KYC, floating and fixed rates. Start your first swap today.